SLAVE

Refund Policy

Digital albums and downloads

Digital albums are delivered as a download right after checkout. Because downloads can't be returned, sales are final once the files are delivered. If your download link doesn't work, a file is damaged, or you were charged twice, email us within 30 days and we'll fix it or refund you in full.

Merch (made to order)

Every merch item is printed when you order it. If your item arrives damaged, misprinted, or is the wrong item or size we sent by mistake, email us within 30 days of delivery with your order number and a photo, and we'll send a free replacement or a full refund. We don't accept returns for a size you chose or a change of mind, because each item is made just for you.

How refunds are paid

Approved refunds go back to your original payment method within 5 to 10 business days.

Questions: [email protected]

Last updated October 19, 2026.